I Didn’t Just Build a Website with AI — I Built a Full CRM!
In today’s AI-powered world, building a website isn’t a big deal anymore. With tools like Wix, Framer, Durable, and Notion, you just type a prompt and get a professional-looking, ready-to-launch website in minutes.
There was a time when building a basic landing page used to take half a day. Now it doesn’t even take five minutes.
But I wanted to do something different…
I decided to build a full-fledged Customer Support System (CRM) — and that too, using AI.
I'm a Developer, But This Time I Let AI Work With Me
Let me be clear — I’m a web developer myself.
But this time, I wanted to build the entire CRM or support system with the help of AI.
AI doesn’t replace developers — it just makes their work faster and smarter.
If you have zero coding knowledge, building a full web app using only AI is going to be tough. You do need a basic understanding of:
- HTML
- CSS
- JavaScript
- And at least one backend language (PHP, Python, Node.js, etc.)
I personally use PHP + MySQL, so I stuck with that.
So What’s AI’s Role Here?
Some of you might wonder: "If you already need to know coding, then what’s the point of using AI?"
AI reduces your mental workload and saves development time.
What used to take me 15–30 days to develop manually, I can now build in just 1–2 days — with more confidence.
Smart Tools for Smart Developers
If you already have development skills, you can treat AI as your co-pilot. Let it take care of repetitive coding, while you focus on business logic.
Here are some prompts I used:
- "Create a PHP login system with session"
- "Make a search bar in JavaScript with live results"
- "Create responsive dashboard layout using Flexbox"
AI generated clean code. I just plugged it into my project and modified it as needed.
Real-World Problem: The Excel Struggle
Before this, I was managing customer data in Excel sheets — which got messy quickly.
I had no proper system to track:
- When a customer was last contacted
- What conversation took place
- Who needs a follow-up and when
So I built a simple CRM, where I could:
- Save customer details
- Write internal notes
- Get reminders for follow-ups
- Easily search and filter data
All of this was built with AI’s help — faster and more accurately.
First Step: Database Design by AI
I started by asking AI to design the database schema.
My requirements included:
- Customer Details (name, phone, email, service type)
- Work Status (Ongoing, Completed, Cancelled)
- Schedule / Reschedule
- Add/Delete options
- Reminder System
- Warning Alerts
- Printable Reports
- Time Controls (for deleted logs, etc.)
AI gave me clean SQL code with indexing, foreign keys, and relationships.
Then Came the Login Page
Prompt I used:
"Create a modern login page with blue and white theme using HTML/CSS, and connect it with PHP + MySQL backend."
AI delivered:
- Login UI
- CSS Styling
- PHP Code with session handling
Just connected the database, tested it, and it worked. If I faced an error, I pasted it to AI — and it gave me a fix instantly.
Then I Built the Dashboard, Reports & Reminders
Modules I created using AI:
- ✅ Dashboard Page — customer stats, alerts, schedules
- 📋 Customer Report Page — records, work status, notes
- 📤 Add Customer Form — with validation
- 🧾 Printable Report Page — client-friendly
- 📲 SMS Reminder System — with API
- 🔐 Secure APIs — token authentication
Prompt for SMS API:
"Generate PHP code to send SMS reminders using API for upcoming customer follow-ups"
Prompt for API endpoint:
"Create an API to fetch customer data as JSON with secure token authentication"
AI gave me:
- send_sms.php
- api/get-customers.php
- Token-based auth setup
What All Did AI Help Me With?
- UI Design (Login, Dashboard, Forms)
- PHP + SQL Integration
- Validation and Security
- SMS & Email Reminders
- REST APIs
- Print-Friendly Reports
- Responsive Layouts
What would normally take 1000+ lines of code — AI helped me build in 30 minutes or less.
Remember My Last Post?
In my last blog, I explained how you can build a Portfolio Page with just one prompt.
This time I went bigger — a real, working, production-level CRM. And yes — AI made it possible.
Final Thoughts: AI Won’t Replace You, It’ll Empower You
If you’re a developer — or even just learning — don’t fear AI.
Use it as a productivity booster, as your coding partner. Let AI handle the boring stuff, while you focus on the real logic.
Just start. Prompt. Test. Build. Repeat.
